Returns & Exchanges
At Eve's Toy Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase doesn't fit or meet your expectations, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all boutique tags and labels remain attached and intact.
- 3.Ship the Items
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.